1. IG items are available on our website
Any of the items you see on our instagram stories or feed are available on our website. The listing will for each item will contain measurements, descriptions of any condition issues and additional photos. When things sell that were featured on instagram, we try our best to mark them ‘sold’ as soon as possible. If you don’t see it on the website, it sold.
2. Returning online items
We do accept returns of items bought online. Return policy for shipped purchases:Contact us within 14 days of delivery to let us know you’ll be making a return. You must ship the item back within 21 days of receiving of it. Once we receive the item, we will refund you the original purchase price and cost of shipping it to you. You are responsible for the cost to send it back to us. Return policy for in-store pick up purchases:When you come to pick up the item you bought online, you have the opportunity to try it on and return it if it doesn’t work for you. Once you leave the store with it, it’s yours!
3. In store pick up or have it shipped?
You have the option to have online items shipped to your doorstep or held in the store for you to come and pick up. We use calculated shipping and have found that it’s the most cost effective way to ship. It’s super affordable if you’re having your order sent to an address in the Pittsburgh area and a lot of our local customers choose the shipping option. If you want to do local pick up, enter the coupon code LOCAL1 at check out. If you made an oopsie and accidentally said you wanted something shipped when you really wanted to do local pick up (or vice versa), let us know ASAP. We try to get these orders out and on their way to you as soon as we can.
4. Holding online items
We are no longer able to hold items that are featured on IG and/or available on the website. There are lots of reasons why this just doesn’t work for us anymore. If you see something you love on IG, head over the website and check out the details on it. If you love it, buy it online. Don’t forget, you can return it if it doesn’t fit!